We provide transfers from any UK Airport to any destination in the UK

We can also transfer you back to any airport from any hotel in the UK

If you wish to book a coach or a mini bus or mini van for the day starting from the airport we can do that too

here is some answers to some questions you might have

Q: How do we find the driver after our flight arrival?

A: Our meet and greet agent when booked will meet their passengers at the exit from the customs hall inside the airport terminal. he will hold a sign board with the passenger name written on it , and will wait next to the information desk. The airport can be very crowded at times, therefore if you cannot see your driver please ask the assistant at the information desk to page your driver or call us on 020-7274-7149 from any telephone box at the airport and we will locate him / her for you.

Q: What happens if the flight is delayed?

airporttransfers.html All flight arrival times are checked with the airline , should you arrive early or late (no matter how late!) The driver will wait for you .

Q: How long will the driver wait for us to clear customs?

A: The driver will wait for 60 minutes before making enquiries with the airline, customs or immigration and will make a 3 paging calls , only after all of this done and there is no sign of the passenger will the driver leave the airport. If you are delayed in customs or the baggage area for more than one hour after arrival , please call our office to ensure your driver will wait, if for some reasons you can not get in touch call us when you are out and we will send another vehicle for you at no extra cost.

Q: Do your drivers carry Mobile-phones ?

A: Yes all our drivers carry mobile-phones. Passengers may have the use of these if required (a fee will be charged if the call exceed 2 minutes or if the call is international (£ 0.50 a minute for UK calls and £1.50 a minute for international calls)

Q: What methods of payment do you accept?

A: We accept: American Express , visa Card , Master Card and JCB Card, bank transfers ( Cash also accepted with prior agreement)

Q: Do you do tours/sightseeing ?

A: Yes we offer daily hire for tours/sightseeing and allow a complete flexibility to your schedule

Q: What is your position on cancellation?

A: All cancellation to be notified to the booking centre by e-mail 36 hours before landing if you had booked an airport pick up. - If the pick up is in London 36 hours prior to the pickup time is requested. (Sufficient time is required) or the cost of the journey will be charged.

Q: How do we find the driver after our flight arrival?

A: Our meet and greet agent when booked ( extra charge apply ) will meet their passengers at the exit from the customs hall inside the airport terminal. he will hold a sign board with the passenger name written on it , and will wait next to the information desk. The airport can be very crowded at times, therefore if you cannot see your driver please ask the assistant at the information desk to page your driver or call us on 020-7274-7149 from any telephone box at the airport and we will locate him for you.Or we give the driver mobile number and you call him when you are out of customs so he can arrange the pick up point with you.

For booking of one day or more we require 3 days notice or the deposit will be lost.

If you have a question that isn't answered here please contact us by mail or call for an immediate answer

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